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Reporting Abuse
Protecting children and vulnerable people
Protecting children and vulnerable people from harm is a top priority in our Church today and flows out of the example Jesus gave us where children and the vulnerable were not only welcome but safe in His company.
Along with the other dioceses and the religious orders in New Zealand, we have implemented a number of Safeguarding practices to ensure we fulfill our obligations.
Procedures for the prevention of and response to sexual abuse in the Catholic Church in New Zealand have been approved by the NZ Catholic Bishops Conference and the Congregational Leaders Conference of Aotearoa New Zealand.
Safeguarding Reporting Procedures
The Oranga Tamariki Act 1989 defines child abuse as:
“The harming (whether physically, emotionally, or sexually), ill-treatment, abuse, neglect, or deprivation of any child or young person.”
If someone discloses to you that they have been harmed or abused by someone who works or volunteers for the Catholic Church, you need to:
Listen with empathy and respect.
Affirm them for coming forward to you.
Avoid asking unnecessary questions.
Encourage them to get in contact with the right people (see below), this is dependant on the nature of the complaint. You can offer to make the call on their behalf.
Record what they have said to you, as swiftly as possible after the disclosure (no later than 24 hours).
Remember, it’s not up to you to judge whether a disclosure is true or false. Your job is to make sure that the information gets to the right people as soon as possible.
Who to Contact
For sexual abuse involving Clergy or Religious call one or more numbers from the following list:
Police (Contact the nearest Police Station)
Bishop’s Office at Chanel Centre 07 856 6989 | ps@cdh.org.nz
National Office for Professional Standards 0800 114 622 | prof.standards@nzcbc.org.nz
Oranga Tamariki — Ministry for Children 0508 326 459
For any other complaints involving Clergy or Religious call or email:
Bishop’s Office at Chanel Centre 07 856 6989 | ps@cdh.org.nz
For sexual abuse complaints involving a lay person or non-religious person call one or more numbers from the following list:
Police (Contact the nearest Police Station)
Diocesan Complaints Officer at Chanel Centre 07 856 6989 | complaints@cdh.org.nz
Oranga Tamariki — Ministry for Children 0508 326 459
For any other complaints involving a lay person or non-religious person call or email:
Diocesan Complaints Officer at Chanel Centre 07 856 6989 | complaints@cdh.org.nz
Safeguarding Resources
A range of Safeguarding resources are available, including Safeguarding Workshops, Safeguarding videos, a downloadable Safeguarding Booklet, and procedures for the prevention of and response to sexual abuse in the Catholic Church in New Zealand.
Diocesan Policy and Process
For more information on Safeguarding visit
Contact the Catholic Diocese of Hamilton
Address: 47 Clyde Street, Hamilton East 3216
Phone: 07 856 6989
Postal: PO Box 4353, Hamilton East 3247
Email: office@cdh.org.nz
Established in 1980, the Catholic Diocese of Hamilton, New Zealand spans from Te Kauwhata to Waihī, and Taumarunui to Gisborne.
"Living the Truth in Love"
